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Hilton Norfolk The Main Reviews

Reputations like ours are earned by delivering first-class service and offering luxurious guestrooms and elegant amenities like great dining options, world class conference facilities and a great location close to the action and best things to do. The Hilton Norfolk The Main is the best hotel in Norfolk, VA. Find out why via guest reviews right here.
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  Guest   •   July 16, 2019

Beautiful hotel with a great vibe

Transferred here from the Marriot across the street as the Marriott was undergoing renovation. What a wonderful hotel this is: upscale with a great vibe! Everything about it was pleasing: the original artwork on the walls; the full window window in the bedroom with a great view of the harbor; the friendly people - especially Tia in the Varia dining area!; and the price on our room was less than the Marriott. I highly recommend this hotel if you are staying in Norfolk city
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  Guest   •   July 11, 2019

Awesome customer service

Excellent customer service. Very clean hotel. Staff was quick to address and handle any and all concerns or needs. Rooms had fridges and coffee makers. The rooms overlooking the river was amazing. Would stay again
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  Guest   •   July 10, 2019

Everything was Amazing!!!

This Hotel is extremely classy and up to date. One of the cleanest Hotels I have ever stayed at. Great location with a lot of attractions near by. There is also a lot of wonderful art through out the entire Hotel. Every staff member I encountered was super friendly and always wearing a smile. Especially Doug, he was our morning server and he WAS THE BEST. My husband has a limited diet and Doug went out of his way to accommodate all of his needs. My husband truly enjoyed his breakfast, all thanks to Doug. He is a very valuable asset to your team!!
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  Guest   •   July 10, 2019

Magnificent

I cant begin to tell you..... enjoyed my 2 day stay! Lovely restaurants with awesome evening entertainment. Ordered just a cheeseburger for a midnight snack and was pleased. Staff was attentive and friendly. Lobby was clean. Rooms were clean and modern. Walking distance to the Marina where we caught live entertainment. Just a 15 min drive to Virginia beach with no traffic. Can't wait to stay again
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  Guest   •   July 09, 2019

Great hotel and staff

We stayed 5 days while attending a conference at this hotel and for the most part we had a great time. Upon arrival, we parked in the covered garage next to the hotel and even though we arrived way before check-in we decided to go to the front desk to see if our room was ready which it was. The staff at this hotel was very friendly. From arrival to departure they made sure you were having a good time. On several occasions we would be walking around the hotel and a staff member would come up to us and ask if everything was ok or if we had any questions. While staying at the hotel we had a couple very minor issues and it was taken care of immediately. The room was nice and clean and the beds were very comfortable. Some of the concerns we had was that the walls are thin and you can hear your neighbors especially if they have young children. Even though we were on the 17th floor our room was close enough to hear the crowd noise from the rooftop restaurant/bar (Grain). Speaking of the Grain restaurant, it was our least favorite restaurant due to the horrendous service we had and the food was not that great especially for the money you are paying. This restaurant caters more to the bar scene so I would not go there for the food. The other two restaurants in the hotel are good but pricey. This hotel is also conveniently close to quite a few restaurants and attractions. We definitely recommend this hotel and if we have an occasion to be in Norfolk again we would not hesitate to stay there again
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