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Hilton Norfolk The Main Reviews

Reputations like ours are earned by delivering first-class service and offering luxurious guestrooms and elegant amenities like great dining options, world class conference facilities and a great location close to the action and best things to do. The Hilton Norfolk The Main is the best hotel in Norfolk, VA. Find out why via guest reviews right here.
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   Guest   •   February 23, 2025

It's in a great ...

It's in a great location and the rooms are very nice. There's something lacking with the breakfast however and I think everything's a little bit expensive for the area. Very clean and very modern
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  Guest   •   May 17, 2022

Great selection of beer. Fish ...

Great selection of beer. Fish from Fish and Chips looked impressive but was fried very hard and had a lot of breading. Funnel Cake fries were excellent. The fryer did well here. Service was slow but this seemed more of a management issue rather than a server issue.
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  Guest   •   May 15, 2023

Great stay, friendly stay, ...

Great stay, friendly stay, clean room
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  Guest   •   April 11, 2025

2 star for Service ...

2 star for Service because my digital key was DEACTICATED 1 hr before checkout time. I booked this hotel for the sole purpose of walking across the street to the Customhouse building for a 5 MINUTES appointment. Imagine the awkwardness had I not already taken my luggage to my car, but I had kept a backpack on me to return to my room and CHANGE into my traveling clothes. The elevator wouldn't work for me to return to the 17th floor. So I did the INCONVENIENT thing of changing in the 1st floor common bathroom. Hilton, this is beneath you for the price I paid for 1 night on a Thursday. That said, the room smelled clean and was clean upon entry, bathroom was clean and the hot water was hot and pressure was perfect. The bed was comfy. Pillows were firm enough that I didn't need to stack 2 pillows like some other hotels to get a good night sleep. For the price they charge, I shouldn't have to see stained sheets and comforters being used. Yes, linens obviously washed, but at this location, I guess it's acceptable. The bedroom door has a 1 inch gap at the bottom. You will see light from the hallway. You will HEAR people speaking right outside like they're in your room, and you will hear people shouting from down the hall. It all comes in through this 1 inch gap. Great location in downtown and walking distance to everything in this area.
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  Guest   •   February 16, 2023

Bar could've been better ...

Bar could've been better , pool table missing sticks and 8 ball . Outside on roof couldn't smoke even though I don't but guest that was with me did. Overall pretty decent
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