Hilton Norfolk The Main Reviews

This hotel is so nice and grand, will most likely stay here when visiting Norfolk again.

This hotel is located right at the water where the cruise ships come in. It is close to museums, restaurants and the cruise ship port. All are within a short walking distance. The hotel is a nice Hilton hotel. They have a rooftop bar and a restaurant in addition to a coffee shop. There are no free breakfasts. Hilton likes you to use the Hilton App to check-in and check-out as well as a keyless key. You will need to tap and go to have the elevator take you to your floor, to enter your room and to enter the ice and vending room on your floor. I assume if you are older you can go up to the check-in desk on the second floor using the escalator and get a tap and go key card. The app and the entire check-in and check-out process is very convenient and easy. So there should be no excuse for the front desk not to answer the phone but it happened...a few times calling them from and outside phone line before we arrived. Now the room and the price. The room prices are very high. Nothing special in the rooms. However, the clock next to the bed didn't work, there was a large light stain on the carpet that apparently was cleaned but not removed, and you could hear a mechanical noise such as from a compressor. This room was an upgrade to a suite from a standard room since it was available according to the Hilton App. I suggest not to upgrade. On the return of our trip we stayed in the standard Hilton room. There was low water pressure and you could hear other doors in the hall close. Again the price was high even for the standard room. By the way, there is a lot of road, bridge and tunnel construction going on in this part of Virginia. Please allow at least an hour extra travel and never try to enter Norfolk during the afternoon rush hour.

Service and location was top notch! Downfall was the loud elevator that I could hear from my room all night long. Every time anyone used the elevator you could hear it making a loud mechanical noise.

Great location, friendly staff, lots of restaurants, clean well-maintained room/hotel but bed wasn't very comfortable.

I really enjoy waking up and going to sleep to the views from a corner ocean or waterfront room in Hilton Norfolk and VA Beach Oceanfront hotels. This hotel has great restaurant options but is also surrounded by other great restaurants and cafes. The Elizabeth River Trail access is a block away and the intriguing naval base you can see from the hotel room window. My only gripe is that such a high end hotel does NOT have microwaves in the rooms to reheat your leftovers. Hilton VA Beach Oceanfront does🧐. If they remedy this issue Norfolk Hilton would be 5 stars for me as a hotel, but they can’t beat the view of waking up to the ocean in VA Beach☺️