Hilton Norfolk The Main Reviews

Would like to rank a 7.5. We have looked forward to visiting the hotel. Last minute opportunity came up and hopped on it. Establishment is beautiful but the front desk service/ customer service was a bit subpar and unhelpful. The front desk should be an informative experience about parking, restaurants, etc. which was unexpected from the Hilton experience. We had to ask any question rather than an introductory welcome. Also tried two restaurants while there. The more upscale restaurant Saltine made us wish we had visited our old faithful restaurant, Luce instead. Food took forever. Server seemed unphased. Bar was slow w drinks. Grain was a pleasant experience. The room was nice. I’ve traveled enough to have the occasional “whose hair is this moment” in the shower and ignore it. The water pressure was incredibly weak and left us feeling 1/2 clean.

Nice hotel. Christmas decorations were very nice and the view fantastic!

Really great location with the surrounding area, amenities, and stuff to do in the surrounding area. The hotel looks very nice and had zero problems here. The attached restaurants have really good food with the saltine having amazing seafood for the area, grain for amazing tavern style food and snacks, and Varia for an amazing breakfast.

Didn't get a room just went for the restaurant grain but the hotel itself is nice but grain's service was definitely lacking

Good clean hotel with a nice location. This is what you’d expect, just overly pricey.