Hilton Norfolk The Main Reviews

Room is a bit pricey. Snacks in the lobby are way too high. Please lower your room cost. Overall a nice place.

Hotel is very nice. Super convenient location with amazing amenities and restaurants. The front desk staff was very professional and extremely friendly. We upgraded for the executive lounge but this was a bit of a disappointment. The ladies servicing the lounge at night (the same ladies from the front desk) were wonderful but the woman servicing the lounge in the morning was inattentive and unwelcoming. The food was not refreshed after running out and two days in a row the fruit put out had mold on it. If you upgrade for a service, that service had better be worth it and it wasn’t in this case. But the rest of the experience was wonderful. Special shout out to the woman who greeted us at the door and made us feel very welcome and told us all about the mermaids! (I’m sorry I can’t remember her name!)

Rooms where very clean. The employee where kind and aways helpful

We had an awesome room with a beautiful view but we were very surprised it was not cleaned thoroughly.

My family brought me out here to celebrate a birthday on Saturday night 02/18 and we all had a great time! There was an acoustic guitarist playing and he was very good. I feel though that a good band should be playing on the weekends and a solo musician should be for the weekday. Cullman I believe his name was...🥴 took good care of us, esp. considering how busy the establishment was and we were able to get a table for a party of 5. He did a very good job!, it would have been great... if only he could've remembered to bring water to a pregnant guest in our group. 😕 We ordered a few different appetizers and plentiful drinks along with shot's throughout the night. Appetizers were really good and I would be willing to come back and try the full menu during the day for a lite social seating, rather then eating off the late night menu. It was a very cold night so we didn't get to really enjoy the patio. There was one small burning fire pit, with many other's trying to stay comfortable amongst the small burning pit, however for it being in the low 30's tonight they should have turned the gas up and had the other portable heating tower's I saw unlit and tucked away in corners; lit. The interior was warm and inviting... intimate lights and artificial trees with leather couches and tables set up...we would come back again to experience on a different level the menu and the patio during warmer weather. Overall with tonight's experience a solid 4 stars. Between our service at the table and the bar and the quality of late night foods it was really good We loved the photo booth and the fact that the draft beer was really cold and served with a quickness and everyone had smile's gave this place a solid four stars! Btw: when we asked for "Pablo Escobar"dressed funnel stick's, our server made that happen and we loved it and him for keeping attention to detail with our requests for that extra, extra, extra ,extra, extra powdered sugar added to our night 😂