Hilton Norfolk The Main Reviews

Excellent customer service and beautiful view and very professional people. I was very impressed with the overall experience. My best experience ever in any hotel. Thank you very much for making my experience the best ever.

We're halfway through our 2-night stay and I wanted to leave a review because of the awesome staff in the hotel, especially Jordan on the valet team. We didn't use valet but he was super helpful. Right after we parked we were walking toward the elevator looking lost and he gave us perfect directions to get to the front desk. I don't think he was even clocked in yet. Later on, my daughter and I were looking for mermaid statues around town and he went above and beyond in pointing some nearby ones out to us. Jordan was simply amazing and was a shining example of the staff you hope to have during your stay. As to the hotel itself, it's pretty nice. It definitely feels fancier than what we're used to but no one seemed to mind us not dressed up all of the time. The rooms seem nice. The elevator situation is a little confusing but once you figure ot out it is easy. The restaurants in the hotel are great, especially Saltine. We had supper there last night and everything was delicious. We had breakfast at Varia and it was also really good. We hope to eat at Grain tonight. The pool looks really nice and we're going to go swimming this afternoon while it's raining outside. Overall, it has been a great experience so far. Parking was convenient but cramped, staff is friendly, rooms are nice, great locations nearby (aquatic museum and battleship tour) and the restaurants were delicious.

Being from out of town I always look for the most fantastic, unique experiences to the area. Grain is by one of those on top of my list! The atmosphere is alive and happy. Inside and out! Live music, fun lights, outdoor views. I couldn’t ask for more! But wait, the FOOD! The menu has something for everyone and is fresh and delicious. Drink menu is fun. And then there is the sunset with the water! Wow. Blew me away! Make sure you give this spot a go whether you’re a local and out of towner.

Great hotel with spacious room and wonderful views. Perfect for a couple’s get away. Lots to do near the hotel, but you don’t have to leave it to experience fine dining or live entertainment.

I went to "The Grain" which is the restaurant on the top of the building. We went there for their Brunch Buffet Saturday. IT WAS AWESOME!!. The ambiance was great and they had a DJ playing there the whole time. Each food section is different. When you walk through the door to you're left is the breakfast buffet. With all your breakfast foods and quiches and fruits. To your far right is the lunch buffet items. In the middle is the raw bar with all the seafood. There is an area for all the breads and an area for all the desserts. There is also an omelette station and a taco station. They will make the food for you fresh. This is a great place to go with friends or on a date or even go by yourself if you want some good food.