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Hilton Norfolk The Main Reviews

Reputations like ours are earned by delivering first-class service and offering luxurious guestrooms and elegant amenities like great dining options, world class conference facilities and a great location close to the action and best things to do. The Hilton Norfolk The Main is the best hotel in Norfolk, VA. Find out why via guest reviews right here.
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  Guest   •   October 01, 2019

Front Desk Service Not Great

Was not treated well by the front desk, they were short staffed and look over 45 minutes to receive my bags after I contacted them twice regarding the issue. Acted as if I was an inconvenience for them
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  Guest   •   September 28, 2019

Sprawling new place in a good location

We spent three nights in mid September. Had a river view room on top floor with access to club level services. Hotel tries to do something for everyone and is fairly new. Club level services are OK but did not open as advertised on a couple of occasions. Seems to try to cater to a very young crowd. Restaurants were a mixed bag for us. Fairly good but not memorable. Breakfasts were more on the order of a Hampton Inn. We used the hotel Valet parking which turned out to be more expensive than expected as the crew broke off one of the outside rear view mirrors. Of course they are responsible for nothing. This hotel tries to do a lot, but falls short in the effort in places. Probably the best you can do in downtown Norfolk though
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  Guest   •   September 28, 2019

Very good downtown hotel

I had a corner suite and it was decorated very nicely and everything worked. Water pressure in the shower not so great but OK. Nice big TV in the living room. Fitness center is just above bare bones and one of the few pieces of equipment was something none of us in the gym could figure out what it was and can't figure out why they put it there (obviously no instructions around). There is a small swimming pool there. Hotel felt like it was a pretty new property. Good location and diner at the Saltine restaurant was good. I didn't have breakfast there so I can't tell you about it. Stayed one night and was a happy camper. I'd go back
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  Guest   •   September 22, 2019

Pretentious Hotel

This is a large hotel with elegant restaurants and interesting art in the lobbies. However, finding your way around is not simple. They don't like signage and things are in odd places. Who puts the check-in desk in the second floor with no sign? Finding coffee is nearly impossible without asking someone. The staff is lovely. They need to be, you have to ask them to find anything. The rooms are lovely, the internet is free and works. I think it is a little overpriced
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  Guest   •   September 16, 2019

Great time!

I went to Grain on a Sunday as I heard they had great brunch. I went solo and had the best bartender, Doris. She made sure I was taken care of and even introduced me to the Mimosa flight! It had sorbet and everything, very delicious!! Thank you Doris for making my sunday morning a great start to my week
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