Hilton Norfolk The Main Reviews

We stay at the Main everytime we visit Virginia but this time was different. Everything was going great (the room, brunch, great staff, etc.) until last night. We went to the pool to do water aerobics for my knee and the visit was cut short because the pool area was infested with roaches. We saw at least four and I was able to record 2. We left the pool and was on the way to let the front desk know and that's when I slipped on urine in the elevator. I told the Manager on duty (Richard Castano) and he was very dismissive. Told us they have pest control that comes and he'll get the elevator cleaned then walked away. I hate my birthday celebration ended this way.

Went for Sunday brunch, vee took great care of us! Drove over from Newport News!

Nice hotel, lots of dining options

I loved the hotel and I felt very welcomed the moment I entered. Once I saw the art and the sculptures, I felt as if I had entered an art museum. And I felt very compelled to take pictures and study the art. The decor of the hotel was very picturesque which the location added to this quality. Although, the bed was much firmer than what I prefer, the pillows were very soft. And not to mention the cleanliness of the room was great, and I loved the scent of fresh clean linen that greeted me when I entered the room. I will definitely put this hotel on my list of places to visit again.

I attended a convention in this hotel but stayed at the Marriott half a block away. The convention facilities were fine, although the food was middling at best. I know it's difficult to feed 500 people at a sitting, but the food and the service was uninspiring. By the final dinner, the food and the service had improved somewhat. The breakfast buffet was pretty bad; the hot food was barely warm. I did get to see some of the rooms, and they seemed adequate. The absolute best thing about this hotel is the artwork in the public areas. Surprisingly, it's not generic hotel art but really interesting and compelling. Definitely worth a visit if you're downtown.