Hilton Norfolk The Main Reviews

In Norfolk for the 'Tatoo' and stayed there 3 nights. The hotel is luxurious. But the towels are scratchy, and there was a name tag from a previous convention in my bed, which I found on the 3rd night.

. This is a great location if you need to be near downtown. Two really good restaurants here the grain and saltine in the food is delicious both have a happy hour weekdays from 3 to 5

Great views and outdoor terrace. Would come again!

2 star for Service because my digital key was DEACTICATED 1 hr before checkout time. I booked this hotel for the sole purpose of walking across the street to the Customhouse building for a 5 MINUTES appointment. Imagine the awkwardness had I not already taken my luggage to my car, but I had kept a backpack on me to return to my room and CHANGE into my traveling clothes. The elevator wouldn't work for me to return to the 17th floor. So I did the INCONVENIENT thing of changing in the 1st floor common bathroom. Hilton, this is beneath you for the price I paid for 1 night on a Thursday. That said, the room smelled clean and was clean upon entry, bathroom was clean and the hot water was hot and pressure was perfect. The bed was comfy. Pillows were firm enough that I didn't need to stack 2 pillows like some other hotels to get a good night sleep. For the price they charge, I shouldn't have to see stained sheets and comforters being used. Yes, linens obviously washed, but at this location, I guess it's acceptable. The bedroom door has a 1 inch gap at the bottom. You will see light from the hallway. You will HEAR people speaking right outside like they're in your room, and you will hear people shouting from down the hall. It all comes in through this 1 inch gap. Great location in downtown and walking distance to everything in this area.

It was a great experience to stay at Hilton. My room was sea facing, and I saw a cruise ship docked right across the road as I woke up. The rooftop 'Grain' restaurant was great. Loved the scenery, music, and the ambiance.