Hilton Norfolk The Main Reviews

It was a hit and a miss at this place. First time everything was great. Two days after it was a disaster......

I know the pictures are odd, but I absolutely loved the art around the whole hotel. Loved it! The rooms were really nice, I liked how many hangers there were because I was able to hang everything I brought. The bed was a great size with comfy pillows, but the bed wasn't super comfy. I loved my view, though (I believe the even numbers look over the city, the odd looks over the river). There are a few restaurants inside that were so good. We loved Saltine for our happy hour (hello...50c oysters?!). A drink on the rooftop bar by the fire was a great way to end the day, and I only grabbed breakfast once at the other restaurant (which name I can't remember); it was okay, but $22 for a continental buffet was a bit pricey. I was there for a conference and the conference rooms were freezing, so glad I brought sweaters, but I was still cold. The lunches were catered by the hotel but not good, I doubt it was the same food that was in the restaurants because the quality was very different. Also, the coffee was not very good. However, there is a coffee shop in the hotel on the bottom floor so that was nice. Not amazing, but better than the conference coffee. Oh! The elevators are sssllloooooooooowwwwwww so leave early if you're on an upper floor. My keys didn't work in the stairwell (which I tried using because it was quicker than the elevator) but was told that the stairs are more for emergencies, not for regular use. So that was odd. All in all, I'd go back. It was a great location, pretty view, I didn't feel unsafe, and lots nearby.

Beautiful hotel and clean rooms. A little short staffed, felt really bad for the front desk. One woman, phone was ringing non stop and a line in front of her. But everyone was kind and respectful EXCEPT one of the evening valet attendants. He was disgustingly disrespectful. The morning valet was fine.

I love it here. It's a great location near the marina and you can even get rooms with huge windows and views of the water. There's several restaurants/bars in the hotel. I tried the seafood restaurant and the rooftop bar. I loved both. I highly recommend staying here.

Very nice location. Luxurious stay.Lots of things to do close by