Hilton Norfolk The Main Reviews

Fantastic Hotel

I stayed at a king bedroom with partial river view. Beautiful view and room. Some logistic issues. The bathroom, wall paper was coming off. The door was at an awkward location. Blocking the toilet. The drain didn’t drain well. The vent was across the bed, to the far left next to the window. But we felt all the air. We woke up sick because of the air hitting us directly. The pillows were so thick, our necks were hurting 😭 The restaurants were great. Loved the hotel decor and view. Front desk staff and all the staff. Some were polite. The front desk could use better communication training. I work in hospitality and proper language is everything. They were very laid back and unwelcoming. For the price and overall experience, I wont be returning. I will come back to the restaurants though. The staff were incredible.

We had an early appointment at the Custom’s House and stayed here because of the convenient location. Little did I know we would have the best hotel experience ever. The staff are very friendly and informative. They actually care about your experience. The room was beautiful and the view at night was breathtaking. I would highly recommend this hotel.

Top notch accommodations in the heart of downtown Norfolk. I have stayed in Norfolk more than a few times and I can safely say that The Main is head and shoulders above any hotel in town. Possibly in southeast Virginia. Staff was very accommodating to my wife and I as we needed a refrigerator (nursing mother) and they took care of us no questions asked. The Ballroom was enormous and very upscale. Our room was well appointed and spacious. Everything you could want is either in the hotel or within a few minutes walk! Great choice of restaurants and bars on the 5 lower floors. Would highly recommend for the quality, views and experience.

Food was a bit expensive, but good.