Hilton Norfolk The Main Reviews

It’s all about the **vibes** and this place has them in spades. Four of us went on the most perfect December day. We sat outside, soaking in the view and the late December sunshine. We ordered a round of beers and a charcuterie snack. I am partial to sour beers and they had a flight for that. They have a flight for any type of beer you like: light and crisp, stout, IPA, the aforementioned sours and many more. The charcuterie was delicious, the beer was delicious, the views were delicious and the service was delicious. 10/10, would recommend.

The restaurant, Saltine, was a lovely experience. It was a good meal and had a great atmosphere, and the service by a waitress named Chelsea was phenomenal.

Hotel rooms are clean, check in was easy. I’ve done quite a few hotel room set ups for clients and the process is easy. Rooftop has a nice vibe, food is ok, drinks aren’t strong but the overall vibe is nice.

I was very excited to go to the Christmas Brunch and food was good. I understand that it was a holiday and that there was probably a short staff but to have one person manning an entire side of the restaurant was a little short sighted. After about 15 minutes after being seated I was informed that we had a 1-1/2 hour limit (which would have been fine if our drink orders had been taken by then). After eating and being attended to by an overworked server (Myron) who was trying his best to keep up, I asked for a refill on my $4 coffee for the road. He went to get a refill which took about 20 minutes due to the coffee maker being refilled. I was then approached by the hostess who told us that we had to leave because someone needs our table. I would have been fine with this request if she had asked if there was anything else that we needed but instead it was with a condescending tone. I informed her that I was still waiting on my coffee refill and that my time wasn’t even up yet. She made a face and I’m assuming that she walked off to find the server. Had I received my coffee 20 minutes earlier the table would have been open then (just like the two open tables behind us). By that time I had already left an additional tip besides the one that was included on my bill because I wanted to award the server who worked his butt off. The hostess ruined my whole vibe with her attitude. I understand that it was Christmas Day and maybe she didn’t want to be at work but I was always told that this was a very nice upscale restaurant. This could have been handled better. Hoping that a follow up visit might turn out better if I decide to visit again.

Great spot for food and drinks