Hilton Norfolk The Main Reviews

I thought I'd enjoy this hotel more. Its ok. Small things frustrated me, such as extremely long lines to check in, as only one person was working anywhere. Also, you have to park in the parking garage, use the parking garage elevator, go inside, then up escalators to check in (you're probably carrying giant bags), and then another completely separate elevator to your room. Yes, there are restaurants and Selden marketplace attached, but this felt like a big hassle overall.

Get the River View! Great hotel, it was clean and looked very nice. Our phone didn’t allow use to call the restaurant for food, and we couldn’t order food and have it sent to our room at the restaurant (The Grain). It was busy, so benefit of the doubt. But when I did order she asked was I going to charge it to the room. Which was like ok… no I’d like to just pay here. Also, our room and floor was on the 15th. But some common sense was the restaurant “The Grain” was on the 5th floor. But counting the actual floors our room was on the 10th floor. Even counting the floors of the buildings close were like there is no way this is the 15 floor. And to make it even better, I paid extra to be on a high floor.. didn’t make sense, but here we are. All in all the view of my room was magnificent. I live in the area for about 7 years so me staying at the hotel was me leaving. And it was a great view to stay my last two nights in Norfolk.

Was disappointed..they have new cook we were told so menu has changed not much 2 pic from and what I really wanted for appetizer no longer on menu! That kinda put damper on it. But the She Crab soup! Delish better then Kelly's who no longer have on their menu! Best sellers always gone! But why!??

During our recent family trip, we had the pleasure of staying at Hilton Norfolk The Main and overall, it was a positive experience with a few minor drawbacks. We opted for a partial river view room, which provided ample space for our family of four. The room size was great, allowing us to move around comfortably without feeling cramped. However, we found that the actual river view was just average and didn't justify the additional cost. Next time, we'll opt for a regular room instead. The hotel itself was delightful, adorned with an impressive collection of artwork that appealed to the entire family. It added a touch of sophistication to the ambiance. The cleanliness of the pool and gym facilities was commendable, and we felt at ease utilizing those spaces during our stay. Among the hotel's restaurants, Varia stood out as our favorite. The staff, from the host to the waitstaff, were incredibly friendly and kind, providing excellent service. The rooftop restaurant, Grain, had its ups and downs. While the views and drinks were enjoyable, it often became overcrowded, leading to subpar service. Overall, we had a wonderful stay at Hilton Norfolk The Main, and we would like to extend a special thanks to one of their employees, Quincy. Quincy was exceptionally kind and provided us with valuable advice on the hotel and local attractions, enhancing our experience. We would recommend Hilton Norfolk The Main to other travelers, keeping in mind the considerations mentioned regarding the room selection and the potential for crowdedness at Grain.

Good location close to restaurants , shopping and sightseeing.