Hilton Norfolk The Main Reviews

We stay at the Main everytime we visit Virginia but this time was different. Everything was going great (the room, brunch, great staff, etc.) until last night. We went to the pool to do water aerobics for my knee and the visit was cut short because the pool area was infested with roaches. We saw at least four and I was able to record 2. We left the pool and was on the way to let the front desk know and that's when I slipped on urine in the elevator. I told the Manager on duty (Richard Castano) and he was very dismissive. Told us they have pest control that comes and he'll get the elevator cleaned then walked away. I hate my birthday celebration ended this way.

There are a few run down aspects in the rooms but everything else was spot on.

Stopped in for lunch on our way to the outer banks, they had just opened. Service was prompt and attentive, great beer selection. Views were amazing but the food was mediocre to good, but not great. The sweet potatoes with the roasted chicken were very under cooked, pretzel bun with my burger seemed a few days old already and was falling apart and dry. Chicken was moist and flavorful, fries were a little over seasoned as well, not super crispy. Overall a decent lunch spot, especially if the patio is open but had a few misses when we stopped.

Very hard beds is the only thing that we had an issue with. Everything else was good.

Very busy place, live music. Food was ok