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Hilton Norfolk The Main Reviews

Reputations like ours are earned by delivering first-class service and offering luxurious guestrooms and elegant amenities like great dining options, world class conference facilities and a great location close to the action and best things to do. The Hilton Norfolk The Main is the best hotel in Norfolk, VA. Find out why via guest reviews right here.
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  Guest   •   August 26, 2026

Everything was great except ...

Everything was great except during check in being told someone would meet me at parking level 1 to assist with luggage. 10 minutes later I go back to front desk only to be told he cannot find anyone and here is a cart if I want to get it myself. We were traveling ba k home from the beach with an 8 month old so we had a lot of luggage and bags that I didn't want to leave in the car 2 days. Very unfortunate. The Marriott was a full service hotel. Is this Hilton not a full service hotel? I paid over $1000 for two nights. Very poor first impression. When leaving an Asian man helped us with our luggage. He was very polite and professional. Wish I had met him on arrival. Also purchase better headboards that do not show damage so easily and when they are damaged replace them.
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  Guest   •   May 04, 2023

Nice hotel and the ...

Nice hotel and the valet staff were very good, but the restaurant Grain was awful. The food was terrible and the service was not great. I'd recommend staying there, but eating elsewhere.
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  Guest   •   May 03, 2023

Great view from 18th ...

Great view from 18th floor. Clean rooms. Service was ok. Breakfast ok. No clear instructions given for parking. We eventually figured it out but I think this hotel could do better about informing guests.
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  Guest   •   July 28, 2022

Nice hotel and a ...

Nice hotel and a good choice for staying in Norfolk
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  Guest   •   July 28, 2022

Food was decent but ...

Food was decent but the view was perfect!
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