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Hilton Norfolk The Main Reviews

Reputations like ours are earned by delivering first-class service and offering luxurious guestrooms and elegant amenities like great dining options, world class conference facilities and a great location close to the action and best things to do. The Hilton Norfolk The Main is the best hotel in Norfolk, VA. Find out why via guest reviews right here.
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   Guest   •   April 02, 2024

I always frequent the ...

I always frequent the Hilton brand. Stayed here for 3 days and loved it. Restaurants with great location to other restaurants and other amenities on point.
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  Guest   •   March 31, 2024

This is a beautiful ...

This is a beautiful hotel. Room was fine, nice staff working, however after returning home I was left with a bad taste in my mouth. Yesterday (March 30th) on our way back from being out I stopped into The Grain to get my son an order of banana pudding. They was PACKED. So I was told I had to go up to the bar to order which was not an easy task as packed as it was. Personally I think any server could have helped me but anyway. I finally made it over to the bar a male bartender with long hair pulled back (very nice) waited on me gave me the bill (a lousy $11.70) and I gave him $15, a $10 bill and a $5 bill. He was very appreciative of the tip. Told me to go to other side of the bar he would find me to give it to me. Another not so easy thing to do as there was hundreds of people in there (literally). After waiting almost 30 minutes (remember this was only pudding) I waived down a manager told him it had been 30 minutes already. He said let me go check for you, in less then a minute he came right out with it and explained they didn’t know where I was. Well I was right where the bartender told me to go, other side of bar near the steps. Ok that’s that. Now today I’m home clearing emails and seen a final bill email I was going to just trash it but wanted to make sure get charged me for my parking. They did, AND for the banana pudding that I already paid cash for. It’s not the amount. Keep in mind I just spent almost $700 for the 3 nights, the night before I spent $85 in same restaurant (The Grain) and now you charge me (bartender) for something in my bill that I just paid you cash for and tipped you. I’m NOT happy about this at all!!!!
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  Guest   •   March 24, 2024

Go to Brunch from ...

Go to Brunch from now on. I knew they had brunch, but I didn't realize it was like that 🫡
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  Guest   •   March 16, 2024

Greet tim at the ...

Greet tim at the Grain! Will be back!
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  Guest   •   March 09, 2024

Delicious good service, my ...

Delicious good service, my favorite place. love the view from Grain restaurant.
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